FAQ's

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Do you ship overseas?

We offer worldwide delivery and free shipping on all orders. No matter where you are in the world, you can enjoy Kittycessories products.

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How do returns work?

30-Day Return Policy

At Kittycessories, your satisfaction is our priority. Here’s a brief overview of our return policy:

Time Frame: You have 30 days from the date of purchase to return your item.

Condition: Items must be returned in their original, unused condition, including packaging.

Faulty Items: If an item arrives faulty or damaged, please contact us immediately for a swift resolution.

Process: To initiate a return, contact our customer service. Note that return shipping costs may apply, except for faulty items.

Refunds and Exchanges: Upon receiving your return, we’ll process your refund or exchange. Refunds are credited to the original payment method.

Exceptions: Some items may not be returnable due to hygiene or clearance sale reasons.

Please email kittycessories@gmail.com to process returns.

To learn more about our policies please visit our Return Policy page.

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How long does it take to receive my order?

Depending on where you are in the world, typically

Your order will be processed within 2-5 days, followed by shipping times of 7-14 days.

You'll receive more specific delivery details in your fulfillment email update letting you know that your order has been shipped out.

Depending on what is ordered, Your order may be split into separate packages.

Get in Touch, We're Here to Help!

At Kittycessories, your satisfaction is our top priority. We encourage you to reach out with any questions, concerns, or feedback, as our dedicated team is always eager to assist you.

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